Remote help and support

IT remote help and supportWe use the leading software for remote support in the IT industry:

 GoToAssist  and TeamViewer

Remote Support is an efficient cost effective support solution for your business. Remote support enables a Pronid Technician to access your computer and repair most faults. Remote Support saves you money and time and enables a Pronid Technician to provide you support anywhere in the world where you have access to broadband internet. It doesn’t matter if it is a desktop, server, storage or a network equipment we can connect and help you anytime and anywhere.

GoToAssist is the worldwide leader in remote support. For over a decade, they provided cloud-based tools for supporting people and technology. A pioneer in the industry, they continue to lead in innovation and customer satisfaction. Their product names may have changed over the years, but their philosophy remains the same: deliver simple-to-use, cost-effective solutions that our customers can depend on.


TeamViewer connects to any PC or server around the world within a few seconds. You can remote control your partner’s PC as if you were sitting right in front of it. More than 100 million users trust TeamViewer!